O2 is one of the famous telecommunication network providers in the UK. It is the second-largest telecommunication company and has more than 26 million satisfied subscribers.
The company originally formed in 1985. It was a joint venture between BT Group and Securicor. After some time, completely under the BT group and maintains the UK services amazingly. After a long journey, O2 provides more satisfactory services than its competitors.
O2 brings lots of deals and packages for its valued customers. You can avail of these bundles according to your needs. O2 fulfill formal and informal needs with the promise of qualitative network services.
You can use these incentives formally to enhance your business productivity. It also offers amazing packages to communicate with your friends and family in one go.
O2 is providing optimum coverage of 2G, 3G, and 4G with affordable rates. It is the most successful brand in the UK because of its low rates. It provides ultimate customer services with no call charges in the UK.
Have a look at the best telecommunication network services and make it possible to be in touch 24/7.
O2 Customer Services:
There are many ways to contact O2 for general inquiries, complaints, or recycling gadgets information. One of the easy ways to approach customer services through direct dialing. O2 provides the best customer services using the dial-up numbers, email services, live chat, or write a letter.
Customer Services Contact Number:
If you need general information about O2 products or you want to activate your sim, simply dial the number and talk with the customer services operator. It is the simplest way to get lots of within no time.
O2 deals with its customers in two main categories, O2 pay monthly and O2 pay-as-you-go.
O2 pay monthly:
If you are availing of pay monthly packages, you can contact O2 using the following contact numbers. These helplines are also suitable for general inquires and having no idea about O2 packages.
Contact using O2 202
From other networks 0344 809 0202
For international users +44 344 809 0202.
There are specific timings to contact customer services. These timings are flexible enough to contact for general to specific inquiries. The timings of the helpline are given below.
Monday-Friday 8:00 am- 9:00 pm
Saturday 8:00 am-8:00 pm
Sunday 8:00 am-6:00 pm
The call-cost varies from country to country and also depends on the network usage. If you are dialing through O2, the call will charge not a single penny. If you are using another network or for international calls, must confirm the call-cost from an operator.
You can also check the call charges using the O2 website.
If you want to check pay& go bundles charges or any complaints relating to packages, the customer service team of O2 is here to help you out. You can also avail of top-up services for your phone. It can be connected through O2 directly or using landline numbers too.
The following contact numbers help to connect with customer service for ultimate care.
Contact using O2 4445
From other networks 0344 809 0222
For international users +44 344 809 0202
Top-up services 4444
Call from landline 0345 606 2277
Even though helplines are opened 24/7. But if you want to talk with the operator then there are some specific timings to follow. By following these timings, you can call customer service and solve your problems quickly.
Monday-Friday 8:00 am-9:00 pm
Saturday 8:00 am-8:00 pm
Sunday 8:00 am-6:00 pm
O2 Business Customer Service:
If your business relies on O2 telecommunication services then this helpline is specifically for you. O2 provides special helplines for business customers for smooth functionality. If you are using O2 online services then there is a facility of talking with a trained advisor to get help.
The following contact numbers help to be in touch with the customer service team.
Business customer services 0800 977 7337
Online services contact number 0800 977 7027
The customer services of business users are working great. These helplines are available at specific timings and without any interruption. The timings are mentioned below to utilize customer service properly.
Monday-Friday 8:00 am-8:00 pm
Saturday-Sunday 9:00 am-5:00 pm
O2 Travel Insurance Facility:
O2 travel insurance policy is not offering to new customers. But O2 facilitates its customers who already have been taking travel insurance policies.
In this regard, if you want to take any information or claim your policy, you can contact the numbers given below.
These numbers can also be used in case of any emergency.
Emergency Contact Numbers:
If you have any problem with sim activation or you want to get insurance policy information; it is easy to contact O2 using the emergency contact numbers. These contact numbers help to get detailed information relating to problems.
- UK contact number 020 8239 3902
- International contact number +44 20 8239 3902
- The claim of insurance policy 0844 463 02 02
Opening Hours to Respond:
It is not difficult to contact O2 customer services. The dedicated team of customer services has very flexible timings for its customers. You can contact customer service within specific timings mentioned below.
Monday-Friday 8:00 am-6:00 pm
Claim Customer Care
If you want to claim your policy, you can call the customer care number for a quick response. The dedicated team of customer service solves the issues in one go. The contact number of the policy claim is given below.
Claim contact number 0844 463 02 02
It is easy to contact O2 within specific timings. The strong communication system of O2 enables us to solve queries as quickly as possible. The opening timings
Monday-Friday 9:00 am to 5:00 pm
O2 Postal Addresses:
In case of no other option than write a letter to solve the insurance policy issue, write a letter at the given address. It is the direct approach to discuss your issues with O2 and resolve them in all possible manners.
O2 Correspondence Team
PO BOX 694 Winchester
General Complaint Services:
If you want to write O2 for general inquiries or complaints relating to packages then use the following postal address. The complaint customer service contacts you within 3-5 business working days.
O2 Complaint Review Service,
PO Box 302,
If you feel that the complaint service department is not resolving your issues. You can approach Ombudsman services. You can write a letter using the postal address and solve your issues on a priority basis.
PO Box 730,
The United Kingdom.
Common Contact Numbers:
O2 users can contact at this common number.
O2 Social Contacts:
The social contact information is useful in case of no access to connectivity. It is one of the fastest ways to get information. This medium also helps to get updates of different packages more efficiently. The O2 uses different social media networks to be in touch with their valuable customers.